Including device setup, digital reviews, scanning projects, and shredding coordination.
Before we start: we agree what fits within your session. Extra time needs your approval. Not included: notary work; legal, tax, medical, accounting, or investment advice; bookkeeping reconciliation; hardware repair; device purchases; complex installations. Read service terms and cancellation & monthly-hour rules.
You stay in control.
Passwords
You enter them yourself. Don’t send passwords or wallet recovery phrases.
Money
You approve payments and make financial decisions. We don’t move money for you.
Email
You review and send messages. We access only what you explicitly authorize.
How it works
Clear from the first step.
Book Quick Help online: choose a time and pay $35 to confirm. For projects, we agree the plan first:
1Request
Tell us the task.
2Review
We assess the fit.
3Agree
Confirm scope and price.
4Pick a time
Confirm the service arrangements.
5Pay
Secure link sent by email.
6Complete
Receive help and a written follow-up.
A request starts a conversation. It does not book an appointment or take payment.
Support that stays personal.
The human side
More time. More together.
A familiar point of support. More confidence to do things their way.
Arrange help for a parent or loved one, with their agreement. They stay in charge of their accounts and what gets shared.
A few useful answers
Before you ask.
How does remote help work?
We agree on the task and arrange help by phone or video. If screen sharing is useful, you choose what to share. You enter passwords and approve actions yourself.
Can I arrange help for a parent?
Yes, with their agreement. You can arrange and pay for support, while they control their accounts and what information is shared.
What if the task takes longer than an hour?
A Personal Help Session covers up to 60 minutes. We agree on a realistic scope first. Any additional time requires a separate quote and your approval. Larger organization jobs are quoted as a Reset.
Your next step
Consider it handled.
Tell us what needs handling. We’ll recommend a starting point and confirm the scope, price, and available time.
Remote support by phone or video, by appointment. Available times are shown in our booking calendar. Reply target: one business day.
01
You choose what we help with.
02
We agree on the scope and price.
03
You stay in charge throughout.
Please leave out passwords, recovery phrases, private keys, identity documents, and financial details.